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How We Protect Your Account and Payment Information

When you open an account with waras 4d and deposit via DANA, OVO, GoPay or QRIS, your personal data and transaction history stay private and secure.

Your account is encryptedPayment details never sharedData stored in secure servers
waras 4d How We Protect Your Account and Payment Information
REACH OUR TEAM

Contact Us About Your Privacy Questions

Live Chat Support Our support team in Bandung is available 24/7 via the chat widget on the lobby. Ask about data access, deletion requests or privacy concerns — responses come within minutes on any day.
Email Privacy Requests Send detailed privacy inquiries to our data protection officer at [email protected]. Include your account email and specific request. We respond within 7 business days.
Account Settings Visit your account profile to view and update your personal details, email address and contact preferences. Changes apply immediately to your next login session.
DATA SECURITY

How We Keep Your Information Safe

Encryption Standard

All data transmitted between your device and our servers uses 256-bit SSL encryption. Payment credentials and account details are never stored unencrypted on our systems.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your game preferences. Analytics cookies help us spot technical issues. You can disable non-essential cookies in your browser settings without losing access.

Account Verification

When you request a withdrawal, we verify your identity by checking your deposit payment method, email confirmation and account history. Large withdrawals may require a phone call to your registered number.

Data Retention

We keep your account data while your profile is active. After account closure, we retain essential records for three years to comply with local financial regulations, then delete them securely.

Third-Party Access

We share your data only with payment processors (DANA, OVO, GoPay, QRIS providers) and our fraud-detection partner. These partners are contractually bound to handle your data confidentially.

Your Access Rights

You can request a copy of all personal data we hold about you. Use live chat or email [email protected] with your account email. We deliver your data export within 14 days.

Frequently Asked Privacy Questions

Yes. Close your account through the settings menu, then contact [email protected] to request data deletion. We remove most data immediately, but retain transaction records for three years where local law requires it. Account closure is permanent.

Your DANA, OVO, GoPay or QRIS transaction records stay in our system for your account history and withdrawal verification. We never store your full card or bank details — only the last four digits and the processor's transaction ID.

Only you and our fraud-prevention team can access your full game history. Customer support staff can view your account activity only when troubleshooting a reported issue. Your data is never shown to other players or third-party platforms.

No. We never sell or rent your personal information to marketers, data brokers or any external company. We use your email only to send account alerts, withdrawal confirmations and optional promotional updates, which you can disable anytime.

Change your password immediately through the account settings page. Then contact live chat or email [email protected] with details of the suspicious activity. Our security team will review your account and monitor it for unusual access patterns.

Yes. The waras 4d mobile app and browser version both use the same 256-bit encryption. Login sessions on mobile are protected the same way as desktop. We recommend using a private Wi-Fi network rather than public Wi-Fi for withdrawals.

Yes. Request your data export by email to [email protected] or via live chat. Include your account email and we'll send a complete file within 14 days in a machine-readable format containing all your personal data and transaction records.