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Our Terms & Conditions Explained

When you open an account at waras 4d, these terms shape how your deposits flow through DANA, OVO, GoPay and QRIS, how your withdrawals are processed, and what…

Account ownership rulesPayment and withdrawal termsGame play and dispute resolution
waras 4d Our Terms & Conditions Explained
GET HELP WITH TERMS

Contact Us About Your Rights

Live Chat Support Our team in Bandung and across Indonesia are available 24/7 via the support button in your account lobby to answer questions about these terms and your account status.
Email Help Desk Send detailed questions about account terms, payment holds or dispute claims to [email protected]. We reply within 24 business hours.
Account Settings Review your accepted terms, payment history and current preferences anytime from the Settings menu on desktop or mobile app. Updates take effect immediately.
SECURITY AND DATA

How We Protect Your Account

Data Encryption

All personal data and payment details you enter at waras 4d are encrypted in transit and stored on secure servers. We do not share your banking information with third parties outside payment processing.

Account Verification

When you open an account or request a withdrawal, we verify your identity using the phone number and email you provide. Large withdrawals may require additional confirmation steps.

Cookie Consent

We use cookies to remember your login, language preference and game history. You can disable non-essential cookies in your browser; this may affect your lobby experience.

Data Retention

We keep your account history, transactions and communications for at least 5 years for tax and regulatory compliance. After account closure, we retain anonymised play data.

Update Your Information

Contact us via live chat or email to update your phone, email or payment details. Changes are processed within 2 hours during business hours.

Policy Changes

When we update these terms, we notify you by email at least 30 days before the change takes effect. Continuing to play means you accept the new terms.

Frequently Asked About Terms & Conditions

Once a live table hand or sports event has started, your bet is locked and cannot be cancelled. Slot spins cannot be cancelled once the reel animation begins. If the system encounters an error before the event starts, contact support and we'll review your account within 24 hours.

Use the 'Forgot Password' link on our login page and enter the email or phone number on your account. We'll send you a reset link valid for 30 minutes. If you do not receive it, check your spam folder or contact our support team via live chat.

Withdrawals to DANA, OVO, GoPay and QRIS usually arrive in 5–30 minutes once approved. Bank transfers may take 1–3 business days depending on your bank. We verify every withdrawal against your account history before processing.

Minimum withdrawal is Rp 50,000. Maximum per transaction depends on your account history and local law. Contact our support team to confirm your withdrawal limit or to request a change.

Your account is personal and cannot be transferred, sold or shared with others. Only you can access it using your registered phone number and password. If someone else tries to use your account, contact us immediately.

Request account closure via the Settings menu or contact our support team. We'll process it within 5 business days and settle any outstanding balance. Your data will be retained for 5 years under local law.

These terms apply where local law permits. Your access and use of waras 4d depends on local law. If any term conflicts with your local rules, that term does not apply to you in your jurisdiction.